While a POS system can evolve as one of the most significant advantages for the retail store, combining it with a CRM can help leverage its technological advancement to get more than mere order management. Firms can quickly identify new inefficiencies and save money with an integrated customer relationship management software attached to the POS. Besides, transaction times are improved, customer experience is enhanced, and you can also extract a detailed customer history that can achieve retail success.

The POS System is the perfect combination of hardware and software that bestows ease of payment, particularly to the customer. A transaction between the company and the customer is accomplished when the hardware and its physical components work cohesively to conduct sales, and the software, based probably on the cloud, facilitates payments. Today’s POS systems perform a variety of other tasks as well. You can also customise your POS with built-in CRM features.

See how the Android POS can help you include premium hardware and software to conducttransactions.

Whether a startup, small business or enterprise, every company requires a CRM to manage customer data and foster business relationships. Data analysis with an enabled CRM helps companies make better business decisions, track customer interactions and record service issues. While providing you with a centralised data location, the CRM also aids in business development, marketing, sales, customer service, recruitment and operations (broadly classified). Manual CRM operations are not practical anymore. You must conduct automated CRM operations on the cloud, where you can save valuable time and money by integrating your POS system with a customised CRM.

Connect with us to get your customised CRM system designed developed and set up to suit your retail requirements.

Here are some features and benefits of an integrated POS and CRM system

 • Manage customer information

 • Track leads right from initial contact to conversion

 • Forecast sales and data, including inventory

 • Customer purchasing habits tracking

 • Real-time reporting of sales data

 • Record customer feedback and complaints

Improve connections between sales and marketing while leveraging the power of an integrated POS and CRM system to deliver heightened customer experiences.